Uber Freightは、ノースカロライナ州キンストンの現場で勤務するシニア・カスタマーサービス・マネージャーを募集しています。製造クライアントの物流業務を統括し、5年以上の物流・サプライチェーン経験と製造現場での経験が必須です。TMSの活用能力と、サプライヤーとの円滑なコミュニケーション能力が求められます。
No immigration sponsorship or transfer available for this role.
The Sr. Customer Service Manager serves as Uber Freight's primary onsite operational partner supporting one of our key manufacturing customers. In this role, you'll play a critical part in keeping the customer's production schedule on track by ensuring inbound materials are delivered on time and transportation issues are resolved quickly.
Working directly with the customer's material planning and transportation teams, you'll coordinate with suppliers, carriers, and internal Uber Freight teams to proactively manage inbound shipments, resolve transportation challenges, and minimize supply chain disruptions. This is a fast-paced, highly collaborative role that requires strong problem-solving skills, operational excellence, and the ability to make real-time decisions in a manufacturing environment.
This position is 100% onsite at our customer's manufacturing facility in Kinston, North Carolina.
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
