L1およびL2プロダクションサポートとチケット管理プロセスを担当し、製品開発や自動化業務を行います。Linuxへの深い理解、SQLクエリ作成能力、およびInformaticaまたはSSISを用いたETLサポート経験が必須です。また、Shell、PowerShell、Pythonのいずれかのスクリプト言語の知識と、ITIL概念への習熟が求められます。業務遂行には高い責任感と顧客との円滑なコミュニケーション能力が不可欠です。
IT (Information Technology)
Permanent contract
Bangalore, India
Hybrid
Reference 26000ACK
Start date Immediately
Publication date 2026/07/24
Good written communication & build rapport with clients.
Service quality at top of mind .
Sense of urgency & commitment is very important
Co-ordinate among team for skill mutualization and suggest pro-active measures to improve efficiency / process.
Perform the role with maximum Caution, Responsibility and Confidentiality as demanded by the function.
Should have around 3-5 yrs of Experience.
Experience in L1 and L2 production support and ticketing process.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.
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Specialist Software Engineer - Production Support Permanent contract Bangalore, India Hybrid
Responsibilities Profile required Why join us Business insight Diversity and Inclusion
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