デル・テクノロジーズでは、サポート＆リニューアルセールスを担当するスペシャリストを募集しています。顧客の技術投資価値を最大化し、契約更新やサポートポートフォリオの管理を行います。2年以上の関連経験と、優れた組織力および時間管理能力が必須です。顧客との円滑なコミュニケーションを通じて、ビジネスの成長を牽引する人材を求めています。
At Dell Technologies, we create the extraordinary. Our Support and Renewals Sales professionals help customers maximize the value of their technology investments while driving long-term relationships, customer retention, and recurring revenue growth. Focused on Dell’s support portfolio as a whole, they engage customers and internal sales teams to position the right support solutions, manage contract renewals, address coverage needs, and align offerings to business requirements. They engage customers via phone, chat, web, and email to provide timely quotes, resolve questions, and support a seamless customer experience.
As a Specialist, you will support day-to-day sales activities across Dell’s support portfolio, learning key offerings, customer engagement motions, and sales processes. You will manage support quotes and renewal opportunities, respond to customer and sales inquiries, track contract timing and coverage needs, and coordinate with internal teams to help close business on time. You will continuously build knowledge of Dell’s support and services offerings while contributing to team productivity, retention, and portfolio growth goals.
Join us to do the best work of your career and make a profound social impact as a Specialist on our Support and Renewals Sales team.
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.
