デル・テクノロジーズがサービスデリバリーエンジニアを募集します。ランブックやSOPに基づいた技術実装や、根本原因分析(root-cause analysis)を担当します。関連分野での2年以上の実務経験が必須です。ドキュメント作成能力とチームでの協調性が求められ、顧客とのコミュニケーションもサポートします。
Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.
As a Service Delivery Engineer, you will execute implementation tasks, maintain runbooks, and assist in root-cause analyses. You will collaborate with peers and stakeholders to meet milestones.
Join us to do the best work of your career and make a profound social impact as a Service Delivery Engineer on our Service Delivery team.
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
