Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

We are looking for a skilled Senior Network Engineer with a strong background in both cloud network administration (AWS, Azure, GCP) and on-premise networking, including switching and wireless technologies. The ideal candidate will be experienced in managing hybrid environments, configuring firewalls, implementing SD-WAN solutions, and delivering exceptional customer service. This candidate also needs to be experienced in a start-up company environment and be team oriented.

This role plays a critical part in maintaining the integrity, performance, and security of both cloud and on-site network infrastructure for our organization and its clients.

Key Responsibilities:

Networking and Architecture:

Design, deploy, support and optimize enterprise wireless infrastructure, including Wi-Fi 6/6E/7, high-density office environments, and outdoor wireless where applicable.
Work with networking team on RF planning, predictive designs, site surveys, heat maps, and spectrum analysis using tools such as Ekahau or equivalent
Configure, support, and troubleshoot wireless controllers, access points, authentication services (802.1X, RADIUS), and wireless security policies.
Perform advanced troubleshooting and root cause analysis for wireless performance, reliability, and availability issues.
Support broader enterprise network infrastructure, including switching, routing, DHCP, DNS, VPNs, and firewalls
Assist in ISP/cabling work needed for enterprise sites
Contribute to network automation, scripting, and monitoring
Work with Security and Facilities teams on new site builds to ensure network solutions meet business and security requirements.
Document designs, configurations and procedures to share with the IT team.

Cloud Network Administration:

Help support virtual networks, routing, VPNs, and load balancing in AWS, Azure, and GCP.
Administer cloud network components (e.g., VPCs, Transit Gateways, Azure VNets, GCP Interconnects).
Ensure cloud networking aligns with enterprise security and performance standards.
Monitor and troubleshoot cloud network performance and incidents.

Customer Service & Support:

Serve as a point of contact for internal stakeholders and clients on network-related issues.
Provide high-quality support, documentation, and communication throughout project lifecycles.
Participate in on-call rotations and respond to escalations with professionalism and urgency.

Qualifications:

Required:

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
7+ years of hands-on experience in network engineering and cloud administration.
Solid experience with:
AWS, Azure, and Google Cloud Platform networking components. Experience with AWS Direct Connect or Azure ExpressRoute is a plus.
Cisco switching (Layer 2/3) and wireless infrastructure. Experience with Cisco DNS/Catalyst Center is a plus.
Firewall configuration and management.
SD-WAN solutions (e.g., Cisco Viptela, Velo Cloud, Fatpipe).
Strong understanding of networking protocols (TCP/IP, BGP, OSPF, DHCP, DNS, VLANs, etc.).
Proficiency in network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, NetFlow).
Excellent communication and customer service skills.

Preferred:

Relevant certifications, such as:
Cisco (CCNA, CCNP)
AWS Certified Advanced Networking
Azure Network Engineer Associate
Google Professional Cloud Network Engineer
Experience working in hybrid IT environments (on-prem + cloud).
Familiarity with Zero Trust architecture and secure cloud networking principles.
Early stage start up experience.

Soft Skills:

Strong problem-solving and troubleshooting skills.
Ability to communicate complex technical concepts to non-technical stakeholders.
Detail-oriented with a proactive and collaborative mindset.
Comfortable working independently and as part of a cross-functional team, in a high paced start-up company environment.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

Key Responsibilities:

Networking and Architecture:

Design, deploy, support and optimize enterprise wireless infrastructure, including Wi-Fi 6/6E/7, high-density office environments, and outdoor wireless where applicable.

Work with networking team on RF planning, predictive designs, site surveys, heat maps, and spectrum analysis using tools such as Ekahau or equivalent

Configure, support, and troubleshoot wireless controllers, access points, authentication services (802.1X, RADIUS), and wireless security policies.

Perform advanced troubleshooting and root cause analysis for wireless performance, reliability, and availability issues.

Support broader enterprise network infrastructure, including switching, routing, DHCP, DNS, VPNs, and firewalls

Assist in ISP/cabling work needed for enterprise sites

Contribute to network automation, scripting, and monitoring

Work with Security and Facilities teams on new site builds to ensure network solutions meet business and security requirements.

Document designs, configurations and procedures to share with the IT team.

Cloud Network Administration:

Help support virtual networks, routing, VPNs, and load balancing in AWS, Azure, and GCP.

Administer cloud network components (e.g., VPCs, Transit Gateways, Azure VNets, GCP Interconnects).

Ensure cloud networking aligns with enterprise security and performance standards.

Monitor and troubleshoot cloud network performance and incidents.

Customer Service & Support:

Serve as a point of contact for internal stakeholders and clients on network-related issues.

Provide high-quality support, documentation, and communication throughout project lifecycles.

Participate in on-call rotations and respond to escalations with professionalism and urgency.

Qualifications:

Required:

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

7+ years of hands-on experience in network engineering and cloud administration.

Solid experience with:

AWS, Azure, and Google Cloud Platform networking components. Experience with AWS Direct Connect or Azure ExpressRoute is a plus.

Cisco switching (Layer 2/3) and wireless infrastructure. Experience with Cisco DNS/Catalyst Center is a plus.

Firewall configuration and management.

SD-WAN solutions (e.g., Cisco Viptela, Velo Cloud, Fatpipe).

Strong understanding of networking protocols (TCP/IP, BGP, OSPF, DHCP, DNS, VLANs, etc.).

Proficiency in network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, NetFlow).

Excellent communication and customer service skills.

Preferred:

Relevant certifications, such as:

Cisco (CCNA, CCNP)

AWS Certified Advanced Networking

Azure Network Engineer Associate

Google Professional Cloud Network Engineer

Experience working in hybrid IT environments (on-prem + cloud).

Familiarity with Zero Trust architecture and secure cloud networking principles.

Early stage start up experience.

Soft Skills:

Strong problem-solving and troubleshooting skills.

Ability to communicate complex technical concepts to non-technical stakeholders.

Detail-oriented with a proactive and collaborative mindset.

Comfortable working independently and as part of a cross-functional team, in a high paced start-up company environment.