UL Solutionsでは、営業オペレーション・プロセス＆テクノロジー・スペシャリストを募集しています。Salesforce CRMまたはOracle CPQの活用能力と、AI駆動型営業ツールの経験が必須です。ビジネス要件を分析し、営業効率を向上させる自動化ソリューションを実装します。4年以上の実務経験と優れたデータ分析スキルを持ち、グローバルチームと連携してシステム改善を推進できる方を求めています。
Supports implementation of various projects/initiatives.
Gathers business requirements/enhancements.
Supports the team in business process improvements and documentation as needed for processes/technology.
Maintains and improves sales processes, CRM/CPQ capabilities.
Apply AI and automation tools (e.g., predictive scoring, next-best-action, conversational AI, Copilot-style tools) to improve sales efficiency
Support adoption of AI-driven CRM capabilities such as lead scoring, opportunity prioritization, and sales activity recommendations
Identify opportunities to automate manual sales operations processes using AI and workflow tools
Partner with stakeholders on implementation of AI-enabled processes/ technology
Collaborate with IT and other teams on system enhancements, AI use cases, and data integrations
Communicates and works directly with CRM/CPQ users globally to help resolve their sales process/technology related questions/ issues.
Validates changes through testing/UAT.
Collaborates across global teams for free flow of work, information, ideas, and technology.
Follows the guidelines to work with teams including IT to analyze and implement solutions.
Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
Performs other duties as directed.
This role drives the optimization of sales processes and technology by supporting CRM/CPQ enhancements and implementing AI-driven solutions to improve sales efficiency. It partners with business and IT stakeholders to gather requirements, streamline workflows, and enable capabilities such as lead scoring, opportunity prioritization, and automation. The specialist also supports global users, resolves system issues, and ensures successful adoption of tools through testing, documentation, and continuous process improvement. Ideal candidates bring strong Salesforce/CPQ experience, analytical skills, and a solid understanding of sales operations and AI-enabled technologies.
