リテールストアマネージャー - La Plaza
オペレーション正社員ミドル · 3年以上テキサス, ロサンゼルス出社
店舗運営全般を統括し、10名以上のチームを率いて売上や運営を管理します。3年以上の小売管理経験が必須であり、チーム育成や店舗運営の実績が求められます。週末や祝日の勤務が必要であり、新店舗立ち上げ等のために最大10%の出張が発生します。エリアマネージャー直属のポジションです。
店舗運営全般を統括し、10名以上のチームを率いて売上や運営を管理します。3年以上の小売管理経験が必須であり、チーム育成や店舗運営の実績が求められます。週末や祝日の勤務が必要であり、新店舗立ち上げ等のために最大10%の出張が発生します。エリアマネージャー直属のポジションです。
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As a Store Manager, you will be responsible for leading every aspect of the business, creating exceptional customer experience, developing high-performing teams, and driving operational excellence.
As the leader of your store, you'll build a culture that reflects POP MART's creativity, energy, and commitment to outstanding service. You'll own business performance, talent development, visual presentation, inventory management, and daily operations while ensuring every customer enjoys a premium retail experience.
You'll inspire your team to deliver exceptional results while bringing the excitement of POP MART's collectible characters, artists, and exclusive products to life.
This position reports directly to the Area Manager.
Own the overall financial performance of the store, including sales, payroll, expenses, profitability, and operational execution.
Drive key performance indicators (KPIs), including:
Sales
Conversion
Units Per Transaction (UPT)
Average Transaction Value (ATV)
Payroll productivity
Inventory accuracy
Customer satisfaction
Analyze business trends and develop action plans to achieve or exceed performance goals.
Lead execution of product launches, limited-edition releases, and promotional campaigns.
*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
The base salary range for this position is $65,000 - $75,000 annually. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications. This position may also be eligible to participate in the Company's incentive compensation program.
POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.
Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart.com.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.