May Mobilityは、自動運転車をリアルタイムで監視・サポートするリモートアシスタンススペシャリストを募集しています。チームのトレーニングや運用プロセスの改善を主導し、優れた技術的適性とリーダーシップが求められます。自動運転技術への情熱と問題解決能力が不可欠です。
New
Ann Arbor, MI
May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think.
Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 500,000 autonomous rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us.
As a Remote Assistance Specialist (RAS) you will work independently and alongside your teammates to ensure a safe and positive experience for our riders, Autonomous Vehicle Operators (AVOs), customers, (FCCOs) and Remote Assistance Agents (RAA) by coordinating daily logistics as well as supporting our Autonomous Vehicles during operations. You will report directly to the Senior Manager of Remote Assistance and will be vital in ensuring May Mobility exceeds expectations for customer satisfaction.
Success in this role typically requires the following competencies:
Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience:
Standard site working conditions which includes but is not limited to:
Must be able to remain in a stationary position 50% or more of the time
Must be able to move and / or change positions often when needed
Prolonged computer use
Flexibility to work weekends and adjust schedule to align with site operating hours and project needs, including early mornings, evenings, and holidays as required.
Ability to lift up to 50 lbs
Ability to stand for prolonged periods of time and climb ladders (infrequent)
Ability to work outdoors in varying temperatures and weather conditions
Expected Travel: 0%-10%
Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May.
Want to learn more about our culture & benefits? Check out our website! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know.
Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range $55,000 - $70,000 USD May Mobility uses automated tools to support — but not replace — human judgment in our recruiting process, to find out more please click here Create a Job Alert Interested in building your career at May Mobility? Get future opportunities sent straight to your email.
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