POP MARTはメルボルン店舗のSales Associateを募集しています。顧客対応や店舗運営を担当し、ポップカルチャーやデザイナーズトイへの情熱が求められます。週7日の柔軟な勤務が可能で、英語が堪能な方を募集します。グローバルブランドで成長する機会があり、優れた顧客サービススキルが重要です。
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Global Pop‑Culture I Immediate Start
POP MART is a global pop‑culture and designer‑toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.
As we continue to expand across Australia, we’re hiring permanent Full‑Time and Casual Sales Associates to join our Melbourne CBD stores.
This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trade, and want to grow with a global brand.
Work with products customers genuinely love — collectors, fans and families
Weekly new releases keep every day exciting and fast-moving
Clear career progression opportunities within a growing business
Job security with a rapidly expanding global brand
Monthly product incentives (post‑probation)
Supportive, energetic and inclusive team culture
Annual POP LAND (Beijing) pass
A colourful, creative retail environment
Deliver Great Customer Experience
Engage customers confidently and provide friendly, energetic service
Share product knowledge and introduce new collections
Support sales targets through upselling and cross-selling
Maintain Store Standards
Replenish stock and maintain strong visual merchandising
Keep the store clean, organised and customer-ready
Support deliveries, stock counts and inventory accuracy
Support Daily Store Operations
Process transactions accurately through POS
Follow store procedures and loss prevention measures
Support product launches and peak trading periods
We’re looking for people who are:
Confident and customer-focused communicators
Passionate about retail, pop culture or collectibles
Energised by fast-paced, high-volume environments
Reliable, positive and able to stay composed during busy periods
Quick learners with strong attention to detail
Fluent in English (Mandarin/Chinese highly regarded)
Flexible availability across all 7 days is required
Typical rosters include weekends and late shifts
Able to work shopping centre hours
For Full-Time, rosters will be structured, either Sunday - Thursday or Tuesday to Saturday with two RDO's off together
Open availability during peak season November to January each year
To apply, please submit:
Your resume (including month/year dates)
A short cover letter outlining:
👉 Why POP MART interests you
👉 Your favourite POP MART character or IP
👉 A time you delivered great customer service
Please note: Generic applications may not be considered.
Full permanent working rights in Australia required
Must be able to commit to availability requirements
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
