Flexportはグローバルサプライチェーンを管理するOperations Associateをグアダラハラで募集しています。物流、貨物輸送、サプライチェーン分野での2年以上の経験が必須であり、英語とスペイン語に堪能である必要があります。データに基づいたプロセス自動化と効率的な貨物輸送の実行を通じて、顧客体験を向上させます。問題解決能力と細部への注意力が求められます。
New
Guadalajara, Mexico
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this the Global Operations Team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.
The Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports, Air imports and exports, and Cross-border trucking. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.
As a new team member in our Mexico Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.
You will be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
You will be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
You will follow standard operating procedures (SOP)
You will own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
Your team will:
Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
You will assist the shipments managed by partners as we drive partner autonomy.
You will quote and invoice client shipments with responsibility to their P&L
Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary
#LI-onsite
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
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