資生堂は輸入業務を統括するImportation Supervisorを募集します。主な業務は、通関コンプライアンス、書類管理、ベンダー管理、およびSAPデータ管理です。輸入規制の遵守と物流コストの最適化の経験が必須です。業務プロセスの改善を主導し、効率的なサプライチェーン運営を担う方を求めています。
Date: Jul 24, 2026
Location: Ho Chi Minh
Company: Shiseido
Lead and supervise daily import operations to ensure shipments are processed accurately and delivered on time
Monitor shipment status from origin to final destination and proactively resolve operational issues.
Manage escalations related to shipment delays, damages, missing documents, or customs clearance issues.
Develop and implement import strategies to improve operational efficiency
Oversee and directly handle preparation, verification, and processing of import documentation
Ensure accuracy and completeness of documents before customs clearance.
Maintain proper records and document control procedures.
Ensure full compliance with customs regulations, import laws, trade policies, and company procedures.
Review customs declarations, import permits, HS classifications, duty calculations, and related documentation.
Maintain close communication with customs authorities and government agencies when required, particularly during customs valuation and price consultation processes.
Monitor regulatory changes and implement necessary operational updates.
Manage relationships with freight forwarders, shipping lines, customs brokers, and transportation providers.
Monitor service performance and ensure compliance with agreed service levels (SLAs).
Evaluate logistics service providers and support tendering, carrier selection, and rate negotiation activities in collaboration with HQ and Regional teams.
Resolve escalated issues with external vendors and internal stakeholders.
Manage cargo claims related to shortages, damages, or transportation incidents.
Identify operational risks and implement preventive actions to minimize disruptions.
Ensure proper corrective and preventive actions (CAPA) are implemented for recurring issues.
Maintain the accuracy and integrity of SAP master data, including materials, SKUs, vendors, brands, and logistics-related parameters.
Support system enhancement, data governance, and process digitization initiatives.
Monitor import-related costs including freight, duties, taxes, demurrage, detention, and brokerage charges.
Prepare and manage annual budgets for import-related expenses and cargo insurance
Verify payment transactions and ensure accuracy of import costs.
Identify cost-saving opportunities while maintaining service quality and compliance.
Drive logistics cost optimization initiatives.
Track KPIs related to:
On-time shipment arrival
Customs clearance performance
Documentation accuracy
Logistics costs
Prepare operational and management reports.
Analyse trends and implement corrective actions to improve service quality and efficiency.
Identify operational bottlenecks and implement process improvements.
Standardize import procedures and workflows.
Support automation and digitalization projects within import operations.
Drive continuous improvement initiatives to increase efficiency and reduce cycle times.
Allocate workloads and monitor task completion to ensure operational efficiency.
Conduct performance reviews and monitor team productivity.
Provide support to various brands and efficiently handle cross-functional requests.
Perform additional logistics tasks as assigned by Head of SCM
Salary (Min-Max):
Job Segment: Compliance, Law, Document Control, Risk Management, Manager, Legal, Finance, Administrative, Management
