UL SolutionsはClient Services Specialist IIIを募集しています。顧客アカウント管理および技術コンサルティングを担当し、顧客サービス能力と問題解決スキルが不可欠です。関連分野での1年以上の経験または大学の学位が必要です。グローバルな顧客対応のため、英語でのコミュニケーション能力が非常に重要です。部門横断的なチームと協力し、顧客満足度を向上させる人材を求めています。
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
He/She have to work in customer service for regular communication with client .He/She have to be fluent in English as we have many foreign client and have to be prompt in communication with internal-external clients. This person should have below core skills : Excellent communication skills (written and verbal) Strong customer focus and relationship-building ability Problem-solving and complaint-handling skills Ability to work effectively with cross-functional teams Attention to detail and accuracy Time management and prioritization skills Ability to adapt to change and learn new processes/products quickly
