Responsibilities
- Review and approve Controlled Goods regulated by the Consumer Product Safety Office (CPSO) under the Consumer Protection (Safety Requirements) Regulations, as well as other certification schemes operated by UL Solutions.
- Manages and implements projects of moderate complexity.
- Provides leadership and support to team members in support of the operation of certification programs.
- Interfaces with business unit stakeholders to ensure that certification programs meet customer and internal stakeholder needs and expectations.
- May lead teams to continuously improve and drive quality into UL's services to internal and external customers.
- Supports Program/Scheme owner in the operation and enhancements of certification schemes.
- Supports program escalations.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
Qualifications
- Bachelor’s degree in Engineering, International Relations, or another relevant discipline preferred, depending on program coverage.
- Minimum of 3 years of relevant professional experience.
- Strong knowledge of the Testing, Inspection, and Certification (TIC) industry and the sectors it supports.
- Solid understanding of certification scheme operations and the ability to align regulatory requirements with business and customer needs.
- Experience and knowledge within specific geographic regions and regulatory frameworks.
- Strong influencing skills with the confidence to communicate messages clearly and effectively.
- Ability to build networks and establish strong working relationships with internal and external stakeholders.
- Proven capability to lead and facilitate collaboration toward shared objectives.
- Comfortable operating in ambiguous environments, making sound decisions, and supporting customers in problem-solving.
- Excellent communication skills, with the ability to summarize requirements and explain complex concepts in a clear, concise manner.
- Proactive, solution-oriented mindset with a strong focus on quality and customer satisfaction.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
This role coordinates and supports certification program operations by working closely with internal and external stakeholders. The position assists program owners, manages escalations, and drives quality, consistency, and continuous improvement in alignment with UL Solutions standards and requirements.
