POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job description:

Assistant Store Manager - Glasgow Store

Industry: Designer collectible pieces

Location: 249 Buchanan Street, Glasgow, G1 2NG

Job type: Full time, Permanent

About POP MART

POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.

POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.

For more information, please visit www.popmart.com and our LinkedIn Career page.

What to Expect

POP MART is a fast-paced company with a young and multicultural team where you can expect to:

Contribute to a fast-growing European business that combines retail, art, and creative storytelling
Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas

Benefits

POP MART offers our employees:

Monthly appreciation gifts featuring our latest POP MART designs
A structured bonus scheme linked to company and individual performance
Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
Training and development programmes that build both professional skills and creative thinking
Regular team events that bring our people together to share ideas and celebrate our work
Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch

The Role and Candidate

We are searching for an Assistant Store Manager to work alongside our Store Manager in our new and upcoming Glasgow Store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards.

This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate.

Responsibilities

Assist the Store Manager overseeing all aspects of store operations
Provide exceptional customer service and resolve any customer issues or complaints
Train and supervise the sales team, ensuring they adhere to company policies and procedures
Collaborate with the Store Manager to develop strategies for achieving sales targets
Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
Control stock discrepancy by monitoring inventory levels and preventing shoplifting
Own visual merchandising. Ensure the store tidiness and cleanliness are maintained at the highest level
Manage the cashier point’s daily opening and closing procedures
Conduct regular staff meetings to communicate goals, expectations, and updates
Assist in recruitment, evaluation of potential candidates’ performance, and training new team members
Perform administrative tasks such as rota scheduling and sales reporting
Be available to work flexible hours, including nights, weekends, and holidays

Required Qualifications

2+ years fulltime experience in store management level
Fluent in professional English, with excellent verbal and written communication skills
Proactive with strong customer service skills to provide a memorable shopping experience
Proven ability to develop and implement strategies to achieve sales targets
Demonstrated leadership skills with experience supervising a team
Strong organizational skills with a keen attention to detail
Proficient in administrative tasks such as rota scheduling and reporting
Effective time management and task prioritization abilities
Team-oriented with the ability to motivate and inspire others

Desirable but Not Essential

Experience in the designer collectible pieces industry
Knowledge of visual merchandising techniques
Familiarity with retail management software and point-of-sale systems

If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

POP MART offers our employees:

Monthly appreciation gifts featuring our latest POP MART designs

A structured bonus scheme linked to company and individual performance

Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support

Training and development programmes that build both professional skills and creative thinking

Regular team events that bring our people together to share ideas and celebrate our work

Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch

The Role and Candidate

Responsibilities

Assist the Store Manager overseeing all aspects of store operations

Provide exceptional customer service and resolve any customer issues or complaints

Train and supervise the sales team, ensuring they adhere to company policies and procedures

Collaborate with the Store Manager to develop strategies for achieving sales targets

Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment

Control stock discrepancy by monitoring inventory levels and preventing shoplifting

Own visual merchandising. Ensure the store tidiness and cleanliness are maintained at the highest level

Manage the cashier point’s daily opening and closing procedures

Conduct regular staff meetings to communicate goals, expectations, and updates

Assist in recruitment, evaluation of potential candidates’ performance, and training new team members

Perform administrative tasks such as rota scheduling and sales reporting

Be available to work flexible hours, including nights, weekends, and holidays

Required Qualifications

2+ years fulltime experience in store management level

Fluent in professional English, with excellent verbal and written communication skills

Proactive with strong customer service skills to provide a memorable shopping experience

Proven ability to develop and implement strategies to achieve sales targets

Demonstrated leadership skills with experience supervising a team

Strong organizational skills with a keen attention to detail

Proficient in administrative tasks such as rota scheduling and reporting

Effective time management and task prioritization abilities

Team-oriented with the ability to motivate and inspire others

Desirable but Not Essential

Experience in the designer collectible pieces industry

Knowledge of visual merchandising techniques

Familiarity with retail management software and point-of-sale systems

If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

アシスタントストアマネージャー (グラスゴー店)

Assistant Store Manager - Glasgow Store

About POP MART

What to Expect

Benefits

POP MART offers our employees:

The Role and Candidate

Responsibilities

Required Qualifications

Desirable but Not Essential

Assistant Store Manager - Glasgow Store

About POP MART

What to Expect

Benefits

POP MART offers our employees:

The Role and Candidate

Responsibilities

Required Qualifications

Desirable but Not Essential