デル・テクノロジーズでは、エグゼクティブ向け顧客エンゲージメントを管理するブリーフィング・コーディネーターを募集しています。ブリーフィングやイベントの企画・運営を担当し、顧客サービスまたはイベント管理における2年以上の経験が求められます。Microsoft Office、Salesforce、およびAV技術のスキルが必須です。
Join us as Briefing Coordinator (Analyst) on our Executive Briefing Program team in our Santa Clara, CA location to do the best work of your career and make a profound social impact.
As a Briefing Coordinator for the Executive Briefing Program, you will be at the epicenter of next-generation customer engagements. You will be responsible for the execution of all in-person, hybrid and remote briefings, meetings and events held at the Executive Briefing Center (EBC), in Field locations and virtually. The Briefing Coordinator partners with our Global Sales Organization to help to deliver the ultimate customer experience.
Plan and execute all Briefings, Meetings, and Events taking place on-site at the Executive Briefing Center, including the execution of off-site Briefings at field locations, customer sites and those conducted virtually or in a hybrid environment.
Serve as the main point of contact for Sales teams, Customers and Partners for any “day-of” needs or changes to meetings in progress
Coordinate logistics for customers, including ground transportation, dinners, sporting events and any other entertainment
Maintain and grow relationships with vendors and other stakeholders to continually enhance the customer experience (i.e., Catering, AV/IT, local hotels, restaurants and transportation companies)
EvEvery Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Bachelor’s Degree / working equivalent and 2+ years’ experience in a similar role or in marketing
Experience in client service, hospitality, meeting/events or a related field with professional presence and demeanor
Capacity to be flexible, adaptable and aptitude to multi-task in a fast paced environment
Knowledge of Microsoft Office Product Suite (Outlook, Word, PowerPoint, Excel) and Salesforce.com
Experience with AV technology & troubleshooting
