As a Data Center Technical Operations Manager, you will be involved in every aspect of colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, hardware operations, network infrastructure and third-party data center vendors and operators with a focus on operability, maintainability and reliability. You will represent the operations organization, and will be responsible to ensure operability, maintainability and reliability are critical criteria for Google assets.
The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
Responsibilities
- Exercise full accountability for third-party facility operations, ensuring regional portfolio performance aligns with global business objectives.
- Act as the primary liaison between cross-functional stakeholders and external providers to coordinate critical works and communicate the directions.
- Manage technical teams to ensure maintenance, troubleshooting, and repairs are completed to global standards while maintaining strict operational excellence.
- Lead critical event responses, perform risk assessments, and conduct site evaluations to ensure business continuity and proactive mitigation.
- Partner with global engineering and network teams to support site selection and contribute to enterprise-wide infrastructure and program initiatives.
Qualifications
Minimum qualifications:
- Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
- 9 years of experience in Electrical, Mechanical/HVAC, or controls experience in an industrial/commercial environment.
- Experience in critical facility operation management.
- Ability to communicate in English fluently to interact with local vendors and contractors.
Preferred qualifications:
- Bachelor’s degree or advanced education in a related field.
- Experience working in data center environments, including building and operating infrastructure.
- Experience with initiating and executing initiatives in a global environment.
- Ability to perform operational assessment and risk analysis of third-party sites.
- Ability to forecast resource requirements.
- Excellent problem-solving skills, and passion for operations and people management.
