Senior Principal Systems Development Engineer
Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.
Some product builders follow the rules. Ours rewrite them.
Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters.
We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.
If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.
Join us and help build the future of enterprise technology.
What you’ll achieve:
We are seeking a Principal Systems Development Engineer to serve as a hands‑on technical leader for the deployment, validation, and stabilization of advanced data center solutions. This role is deeply engaged in customer site system bring‑up, working directly with Dell internal teams, partners, and customers to ensure complex solutions are deployed successfully and achieve customer productivity within committed timelines. Join us to do the best work of your career and make a profound social impact as a Senior Principal Engineer on our Systems Development Engineering team in Hopkinton, Massachusetts or Round Rock, Texas.
You will:
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Triage, debug and deploy Server/Storage/HPC System architectures and solutions
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Debugging and issue resolution at factory integration at Dell and 3rd-party sites
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Support of Dell Services escalation resolution when needed
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Support for lab builds and customer evals
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Travel when required
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
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12+ years of experience in hardware design, system architecture, or systems engineering
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Strong background in deploying and debugging complex compute and networking architectures
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Excellent communication and interpersonal skills, with the ability to work effectively with customers, partners, and internal teams
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Familiarity with factory integration, system validation, and large‑scale solution rollouts
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Hands‑on experience with in‑rack and data center‑scale systems, including installation, configuration, and validation
Desirable Requirements
- Proven experience in the design and deployment of solution‑level AI and enterprise Server/Storage/HPC data center systems
- Previous customer‑facing technical roles (deployment, escalation, field engineering, or solution architecture)
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $172,000 to $236,500.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
