Overview
Be part of a culture that celebrates excellence and drives innovation where success is a shared journey.
As a Business Operations and Planning Manager in the Sales Enablement and Operations Korea team, you will have the opportunity to lead the yearly business cycle and sales operations, shaping the overall business impact throughout the region. You play a vital role in business program planning and design, ensuring program excellence and flawless execution. Your expertise enables you to contribute to, or lead, key projects and programs, evaluating and improving them continuously.
In this position, you will leverage direction and strategy from leadership to help create and execute plans that align shifting organizational priorities with new initiatives and objectives—ultimately influencing others to adopt and champion new ways of working. Everything you do will contribute directly to the team's success and Microsoft's global mission.
At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.
Responsibilities
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You will lead the Rhythm of the Business (ROB) design in partnership with corporate Microsoft teams. Define accountabilities and set infrastructure to document and orchestrate ROB. Integrate Microsoft ROB/IAP for Managers and insights into ROB and drive accountability for adoption. Partner with RoB owners to identify key business insights and drive focus to the right business topics. Monitor progress to goals and drive accountability through local action governance and provide recommendations on special rhythms.
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You will enable on-strategy performance through high-quality Planning deliverables that cascades Microsoft strategy, maximizes Area opportunity and supports execution to meet business targets. Work to land corporate guidance and local activities into a cohesive execution plan and lead Area planning process engaging Microsoft workstreams owners to align, inform and prepare Area leadership for Planning decisions. Manage Area planning timeline, resources, communications to maintain leadership informed, and guarantee timely deliverables on BSO owned workstreams of Fiscal Year (FY) planning.
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You will execute effective resource management by managing headcount deployment (Blueprint) and Employee Data Management (EDM). Cascade FY Blueprint and support Regional or Area leadership headcount decisions in partnership with Finance, Segments and HR. Ensure in-year Regional or Area Blueprint fidelity and drive governance on required Blueprint changes.
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You will Partner with the Global Sales Operations Center (GSOC) team to identify services expansion that scale productivity and enable efficiencies in ROB and Resources management. Drive adoption of standard tools via ROB guidance. Support Tool simplification and drive Data Platform and Reporting consolidation by adopting Microsoft standard Toolset.
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You will land non-financial metrics distribution that maximizes business performance (if applicable): Set up Regional or Area Non-financial metrics distribution process all up including scrubs and validation for data accuracy. Utilize data-driven insights to identify trends, track sales performance, and provide recommendations for improving sales productivity and revenue growth.
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You will build skills and capabilities and identify areas where additional training, resources, or support are needed and proactively seek opportunities to address these gaps. Stay informed about Microsoft's training and development programs, certifications, and resources. Foster peer-to-peer learning and collaboration, cross-training and knowledge sharing within the team and global community to enhance overall capabilities supporting an environment of continuous improvement.
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Our Diversity and Inclusion and Compliance priority: At Microsoft, we build on our values of respect, integrity, and accountability every day, to create a culture where everyone can thrive at work and beyond and you will personally commit to generate and protect Microsoft trust by living Microsoft’s values, culture, and Trust Code in every decision. Identify risks proactively inherent to the role and escalate concerns in time.
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience.
Preferred Qualifications
- Master's Degree in Business Administration, Organizational Design, or related field, or related field.
OR
- Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 10+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
