POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Regional Retail Area Manager – South UK
Industry: Designer toys and collectible pieces
Location: UK South (Extensive travel across the South of England)
Job type: Full time, Permanent
Working hours: 40 hours per week
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono.
POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world's first immersive intellectual property themed park in the art toy industry, expansion into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and themed exhibitions internationally.
In Europe, POP MART has built a strong presence across the United Kingdom, France, Italy, Germany, the Netherlands and Spain, with continued expansion into new high-potential markets.
For more information, please visit our website and LinkedIn Careers page.
What to Expect
POP MART is a fast-paced company with a young and multicultural team where you can expect to:
- Contribute to a rapidly growing European retail business that combines art, creativity and exceptional customer experiences.
- Lead and develop high-performing retail teams across stores throughout the South of England.
- Drive commercial success while delivering exceptional operational standards.
- Work collaboratively with Retail Operations, Visual Merchandising, HR, Marketing and Finance teams across the UK and Europe.
- Play a key role in new store openings and the continued expansion of POP MART throughout the UK.
Benefits
POP MART offers our employees:
- Monthly appreciation gifts featuring our latest POP MART designs.
- A structured bonus scheme linked to both company and individual performance.
- 25 days of annual leave, in addition to bank holidays.
- 4x life insurance, together with group medical and travel insurance.
- A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers.
- Training and development programmes, together with regular team events that encourage learning, collaboration and celebration.
The Role and Candidate
The Area Manager is responsible for leading the performance of multiple POP MART retail stores across the South of England. This role ensures the delivery of outstanding customer experiences, strong commercial performance and operational excellence while developing Store Managers to achieve business objectives.
The successful candidate will inspire teams, drive sales growth, ensure compliance with company standards and support POP MART's continued retail expansion across the UK South region.
Responsibilities
- Lead, coach and develop Store Managers and their teams across multiple locations throughout the South of England.
- Drive sales, profitability and KPI performance through effective commercial leadership.
- Analyse store performance and implement action plans to maximise sales and operational results.
- Ensure consistent delivery of exceptional customer service across every location.
- Conduct regular store visits, audits and business reviews to maintain operational excellence.
- Recruit, develop and retain high-performing Store Managers and Assistant Managers, creating strong succession plans.
- Ensure compliance with company policies, health and safety legislation, security procedures and loss prevention standards.
- Partner with the Visual Merchandising team to ensure all stores consistently deliver POP MART brand standards.
- Support new store openings, relocations, refurbishments and regional projects.
- Manage payroll, labour budgets and scheduling to maximise productivity and profitability.
- Collaborate with HR, Finance, Marketing and Retail Operations to successfully deliver business initiatives.
- Prepare and present regular business performance reports to senior leadership.
- Identify opportunities to improve operational efficiency, customer engagement and commercial performance.
- Foster a positive, inclusive and high-performance culture that reflects POP MART's values.
Required Qualifications
- Proven experience as an Area Manager, District Manager or Regional Manager within a multi-site retail environment.
- Demonstrated success in driving sales growth, profitability and operational excellence.
- Strong leadership and coaching skills with experience developing high-performing retail teams.
- Experience managing multiple locations across a geographically dispersed region.
- Strong commercial acumen with the ability to analyse KPIs and implement effective action plans.
- Excellent communication, organisation and stakeholder management skills.
- Proficiency in Microsoft Office, particularly Excel.
- Full UK driving licence and willingness to travel extensively throughout the South of England, including occasional overnight stays.
Desirable but Not Essential
- Experience within premium retail, lifestyle brands, collectibles or designer toys.
- Experience supporting large-scale retail expansion and new store openings.
- Strong understanding of the UK retail market.
- Passion for pop culture, collectibles and designer toys.
- Proficiency in Mandarin or Chinese is an advantage but not essential.
If you are excited to be part of POP MART's journey and believe you have the skills, leadership and passion to contribute, click Apply Now and send us your CV.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
