The Challenge
Adobe is expanding and looking to add an enthusiastic, professional, and goal-oriented Software Licensing Consultant to our License Advisory team in Korea on a 12-month contract. The role of the License Consultant is to consult with customers to work with the Creativity & Productivity business sales teams on optimizing the transition to subscription licensing and ensuring customers are appropriately licensed for their current and future requirements.
This person will support Managed, SMB, and Renewals customers throughout their subscription lifecycle by assisting with annual true-ups and renewals, identifying levels of product adoption, and coordinating with cross-functional Adobe teams to ensure customers derive maximum value from our software. This focus will empower our sales teams to drive consistent growth across our core customer segments.
What You’ll Do
External
- Measured against the number of completed comprehensive reviews for Managed and SMB accounts, reconciling software deployment and license entitlement records.
- Drive license reviews to completion within the shortest possible timeframes to meet quarterly performance targets.
- Actively communicate and negotiate with customers’ key stakeholders to address and resolve license compliance issues.
Internal
- Identify licensing shortfalls, provide specialized licensing expertise, and assist with general software asset management for internal stakeholders.
- Maintain accurate reporting and systems regarding all license review activities.
- Provide commercial teams with in-depth customer analysis related to licensing status and opportunities.
What You Need to Succeed
The successful candidate will demonstrate the following skills and personal attributes:
- Self-motivated and comfortable working in a high-performance sales culture with a proven track record of exceeding targets.
- Experience with customers in pre-sales, renewals, or licensing roles within the software industry.
- Capable of managing customer relationships and demonstrating expert objection-handling techniques.
- Strong knowledge of how customers manage software deployment and usage in Commercial, SMB environments.
- Familiarity with software asset management and general licensing terms; demonstrates a solid understanding of contracts and end-user agreements.
- Provide excellent customer service throughout all licensing activities and internal/external interfaces.
- Data-driven analytical skills with strong attention to detail and the ability to execute effectively within a matrix team structure.
- Clear communication skills; proficiency in English is required.
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
