- Manage and maintain certification documents, records, and correspondence using internal and customer-facing systems.
- Review project information for completeness and accuracy prior to processing.
- Process documentation requests and support projects from various business units and industries.
- Track project status and maintain accurate records throughout the project lifecycle.
- Identify documentation discrepancies and proactively work with cross-functional teams to resolve issues.
- Ensure all work is completed in accordance with established procedures, work instructions, and quality standards.
- Respond to stakeholder inquiries in a timely and professional manner.
- Organize and prioritize multiple tasks while meeting deadlines and service level expectations.
- Support continuous improvement initiatives that enhance efficiency, quality, and customer experience.
- Collaborate effectively with colleagues across global teams.
Qualifications
- 2+ years of experience in Document Control, Administrative Support, Data Management, Records Management, or a related role.
- Associate's or Bachelor's degree preferred, or equivalent combination of education and experience.
- Strong attention to detail and ability to work accurately with large volumes of documentation.
- Proficiency in Microsoft Office, particularly Word, Outlook, and Excel.
- Comfortable learning and using multiple systems and software applications.
- Intermediate English communication skills (written and verbal).
- Strong organizational, problem-solving, and critical thinking skills.
- Ability to work independently while also contributing to a team environment.
- Ability to manage repetitive tasks while maintaining a high level of quality and accuracy.
Preferred Qualifications
- Experience working in a compliance, certification, quality assurance, testing, or regulated industry environment.
- Exposure to document management systems or workflow tools.
- Knowledge of records management and document control best practices.
What you’ll experience working for ULS
UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
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A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Responsible for supporting document control activities by ensuring the accurate processing, organization, tracking, and maintenance of project documentation and records. This role ensures compliance with established procedures, quality standards, and customer requirements while maintaining document integrity, supporting workflow management, and collaborating with internal teams to facilitate efficient document handling throughout the project lifecycle.
