Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer.
What you’ll achieve:
The DFS Inside Sales Representative is a senior inside sales professional responsible for driving financing penetration, originations, and margin across an assigned territory or segment. This role partners closely with Dell Technologies field sales, inside sales, and channel partners to position Dell Financial Services (DFS) offerings that enable customers to acquire Dell solutions through flexible payment and consumption models.
Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Manager on our Dell Financial Services team in Chatswood.
You will:
- Own financing performance for assigned territory/segment, including originations, DFS penetration, and take-rate on key campaigns.
- Work daily with AEs/ISRs, specialists, and partners to attach DFS to hardware, software, and services opportunities.
- Proactively prospect, qualify, and develop financing opportunities in new and existing accounts.
- Lead customer conversations on payment solutions (leases, loans, consumption, as-a-service, seasonal structures, refresh programs, etc.).
- Structure competitive, compliant financing proposals, working with pricing, credit, legal, and operations as needed.
- Manage end-to-end pipeline in Dell/DFS tools (e.g., SFDC, DFS systems), including forecasting and deal hygiene.
- Collaborate with DFS Sales, Operations, and Risk to solve deal barriers, drive bookings, and ensure timely funding.
- Educate and enable Dell sellers and partners on DFS programs, tools, and processes (enablement calls, deal reviews, QBRs).
- Use reporting and analytics to identify coverage gaps, whitespace, and performance trends; execute focused actions to close gaps.
- Ensure adherence to risk, compliance, and documentation standards across all transactions.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 3+ years of B2B sales or financial services sales experience, preferably in technology financing, leasing, or IT solutions.
- Strong understanding of basic credit principles, lease/loan structures, and customer P&L/Cash-flow drivers.
- Proven track record of overachieving quota in an inside sales or account management role.
- Demonstrated success working in a matrix environment with field sales, channels, and cross-functional teams.
- Excellent communication, negotiation, and objection-handling skills with C-level and finance stakeholders.
- Strong pipeline management and forecasting discipline; proficient with CRM and sales tools.
- Ability to work independently, prioritize multiple opportunities, and execute with urgency in a fast-paced environment.
Desirable Requirements
- Sales execution & deal strategy
- Financial acumen & structuring
- Territory planning & pipeline management
- Collaboration and influence without authority
- Customer focus & problem solving
- Results orientation and resilience
Who We Are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.
