ResponsibilitiesManage capacity managementSoftware update of PCE and VENsManage life cycle of the product (end of support, compatibility...)Manage safety rules for GTS flowsReportingReviews / control of the rules implemented by the businessRespond to an audit requestManaging support (L1, L2, L3 requests, incidents and changes), administration and engineering of Trend Micro Deep Security solutionAnalysis of console alertsError message analysis on the DSM consoleActivating/deactivating specific rulesProfile requiredExp : 4 yrs to 10 yrs Ensure service quality, customer relations, service strategy, implementation of new functionalitiesOnboarding new applications and new customers with Start-up assistance and Validation of the adequacy of the solutionMonitoring and analysis of PCE alerts on the consoleMonitoring VENsEnsure continuity and recovery of the IT PCE serviceEnsure support tasksHelping with Trouble shooting/alerts, malfunctions and support for the use of the solution/ end usersMaintain documentationManage capacity managementSoftware update of PCE and VENsManage life cycle of the product (end of support, compatibility...)Manage safety rules for GTS flowsReportingReviews / control of the rules implemented by the businessRespond to an audit requestManaging support (L1, L2, L3 requests, incidents and changes), administration and engineering of Trend Micro Deep Security solutionAnalysis of console alertsError message analysis on the DSM consoleActivating/deactivating specific rulesEnsure production and development platforms stability and performances.Follow licenses (per server)Guaranty service availability (24/7), including monitoring, management of disaster recovery plan, infra weekends planned operations and on call.An experience on Illumio’s solution would be a plus.Experience on UNIX/Linux systems is mandatory.Why join usWe are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Business insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.
