ompany Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Key job responsibilities
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As an Advertising Account Manager， you will conduct sales activities that drive advertising revenue and customer success for top CN-based sellers that sell and advertise their products on Coupang global websites
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You will own the advertising customer experience and advocate on your customers’ behalf
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Your day to day activities will include direct customer outreach, sales, education, and objection and escalation handling
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You can expect to work closely with the marketing and product teams on advertiser communication plans related to new feature launches and program changes.
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This is a critical role and your efforts will drive advertiser commitment, revenue growth and product improvements.
Basic Qualifications
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Bachelor's Degree or equivalent experience
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Minimum of 8 years professional selling or digital advertising experience
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Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions
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Relationship sales and negotiation skills
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Problem-solving passion and customer service orientation
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Attention to detail and ability to prioritize multiple tasks simultaneously without sacrificing the ability to dive deep
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Strong written and verbal communications in Chinese and English language
Preferred Qualifications
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Master’s Degree in Business Administration or other field
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E-commerce background, preferably with experience in e-commerce advertising
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Experience using analytical, sales, and productivity tools including SalesForce and Excel
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Success managing large account portfolios
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Track record of successfully scaling advertising business campaigns
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Deep performance ADs and PPC/DSP experience
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Korean language proficiency
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
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