Account Manager 2, Inside Sales Channel, Consumer Retail
Products and services that break new ground deserve salespeople who do the same. That's where our Inside Sales Channel team comes in. Channel Representatives play a key role in Dell Technologies' ambitious growth strategy, helping expand our presence across major retail and channel partners. As Dell continues its long-term investment in rebuilding and scaling its Consumer Retail business, this team works closely with partners to drive demand, grow market share, and deliver world-class customer experiences. From developing new opportunities to expanding existing accounts, they're champions of our industry-leading portfolio.
What you'll achieve:
As an Account Manager, you will support day-to-day selling activities, deepen your knowledge of Dell's portfolio, and build strong relationships with channel and retail partners. You'll respond to inquiries, verify availability, coordinate with operations to meet customer requirements, and help drive growth across key accounts. Working within a fast-paced and evolving retail environment, you'll continuously develop product expertise, contribute to partner enablement, and support the execution of Dell's strategic growth plans.
Join us to do the best work of your career and make a profound social impact as an Account Manager on our Inside Sales - Channel team.
You will:
- Generate quotes and verify SKU details, pricing, and lead-times.
- Track orders and communicate status updates; escalate holds and exceptions.
- Log interactions and next steps in CRM; prepare simple proposals and summaries.
- Participate in enablement sessions and shadow complex deals.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 2+ years of related experience
- Organization and time management with multiple requests in queue.
- Ability to learn product features quickly and explain value clearly.
- Accuracy in data entry and documentation.
- Teamwork and responsiveness across Sales and Operations partners.
Desirable Requirements
- Bachelor’s degree in Business/Marketing or related field a plus.
- Experience with CRM/CPQ or quoting tools a plus.
